Responsible Gambling
Last updated: 2026-05-05
Gambling at RocketPlay or any other online casino should be entertainment — never a way to make money or escape problems. This page provides tools and Canadian resources to help you stay in control. If gambling has stopped being fun, the help below is free, confidential, and available 24 hours a day in most regions.
1. Warning Signs of Problem Gambling
You may have a gambling problem if you find yourself:
- Spending more time or money on gambling than you planned;
- Chasing losses with bigger bets in an attempt to recover;
- Gambling with money meant for rent, food, bills, or family;
- Borrowing money or using credit to gamble;
- Lying to family or friends about how much you gamble;
- Feeling restless, irritable, or anxious when not gambling;
- Continuing to gamble despite negative effects on your job, relationships, or health;
- Gambling to escape stress, anxiety, or depression.
If you recognise yourself in any of these signs, please reach out to the resources below.
2. Self-Help Tools at RocketPlay
RocketPlay provides standard responsible-gaming tools you can activate from your account dashboard. These take effect immediately:
- Deposit limits — daily, weekly, or monthly caps on how much you can deposit;
- Loss limits — caps on net losses over a chosen period;
- Wager limits — caps on total amount staked;
- Session reminders — notifications after a set period of play;
- Time-out / cooling-off — a temporary break of 24 hours, 7 days, 30 days, or longer;
- Self-exclusion — a longer or permanent block on accessing your account.
You can adjust these tools at any time, except that increases to limits typically take 24 hours to apply, while decreases apply immediately.
3. Canadian Helplines and Support Organisations
Canada has free, confidential help available across every province and territory. The list below is current as of 2026. If a number changes, the parent organisation's website will have updated contact details.
National and Multi-Province Resources
- Responsible Gambling Council (RGC) — national non-profit dedicated to safer play: responsiblegambling.org
- Canada Safety Council — Gambling: information and prevention resources at canadasafetycouncil.org
- Gamblers Anonymous Canada — peer-support meetings: gamblersanonymous.org
Provincial Helplines (24/7, free, confidential)
- Ontario — ConnexOntario: 1-866-531-2600
- Quebec — Jeu: aide et référence: 1-800-461-0140
- British Columbia — BC Gambling Support Line: 1-888-795-6111
- Alberta — Alberta 211 / Gambling Help Line: 1-866-332-2322
- Manitoba — Manitoba Addictions Helpline: 1-855-662-6605
- Saskatchewan — Problem Gambling Helpline: 1-800-306-6789
- Nova Scotia — Mental Health and Addictions Crisis Line: 1-888-429-8167
- New Brunswick — Gambling Information Line: 1-800-461-1234
- Newfoundland and Labrador — Bridge the gApp: 811 (HealthLine)
- Prince Edward Island — Provincial Addictions Treatment: 1-888-299-8399
- Yukon, NWT, Nunavut: Health Canada Crisis Service — 1-800-661-0844
4. Self-Exclusion Programmes
Most Canadian provinces operate voluntary self-exclusion programmes for licensed land-based and online gambling venues. If you self-exclude, you agree not to enter participating venues for the chosen period.
- Ontario: iGaming Ontario / OLG Self-Exclusion — available through olg.ca
- Quebec: Loto-Québec self-exclusion
- BC: BCLC Voluntary Self-Exclusion
- Alberta, Manitoba, Saskatchewan, Atlantic provinces: provincial Crown corporation programmes
If you have already self-excluded with your provincial regulator, you should not attempt to register at offshore-licensed casinos, and you may wish to install gambling-blocking software such as Gamban (gamban.com) or BetBlocker (free, betblocker.org) on all your devices.
5. Tips for Safer Play
- Decide on a budget before you start, and never exceed it;
- Set a time limit for each session;
- Never gamble money you cannot afford to lose;
- Don't chase losses — losses are part of the game and trying to recover them usually makes things worse;
- Take regular breaks;
- Don't gamble when stressed, depressed, or under the influence of alcohol or drugs;
- Balance gambling with other hobbies and social activities.
6. Help for Family and Friends
If someone close to you is struggling with gambling, the same provincial helplines listed above offer free support and guidance for family members. The Responsible Gambling Council also publishes a family resource guide.
7. 18+ / 19+ Age Reminder
You must be at least 18 years old (19+ in BC, AB, MB, SK, ON, NS, NB, PEI, NL, YT, NT, NU; 18+ in QC) to gamble in Canada. Underage gambling is illegal and harmful.
Play responsibly. If gambling is no longer fun, stop and reach out to one of the resources above.