Contact Us
Last updated: 2026-05-05
We welcome questions, corrections, partnership proposals, and reader feedback. The fastest way to reach us is by email — most messages are answered within 1 business day.
What We Can Help With
- Site corrections — if you spot outdated bonus terms, payment methods, or withdrawal limits, please tell us so we can update the page;
- Editorial enquiries — questions about our methodology, sources, or specific reviews;
- Partnership and affiliate enquiries — gambling-related brands and operators interested in editorial coverage;
- Privacy and data requests — to access, correct, or delete personal information we hold about you (see our Privacy Policy).
What We Cannot Help With
We are not the operator of RocketPlay casino. We cannot:
- Process deposits, withdrawals, or refunds;
- Resolve account verification (KYC) issues;
- Award, change, or revoke bonuses;
- Reset passwords or unlock accounts.
For any of the above, please contact RocketPlay's customer support directly via the live-chat button on the casino's site, or through their official email.
Responsible Gambling Help
If you are looking for help with gambling-related distress, please go directly to our Responsible Gambling page for a full list of free, confidential Canadian helplines, including ConnexOntario at 1-866-531-2600 (24/7).
Office Hours
Email enquiries are monitored Monday to Friday, 09:00 – 18:00 Eastern Time. Messages received outside office hours are answered the following business day.